Keep Your Restaurant Moving Forward During the Pandemic

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There’s a lot of information out there about the coronavirus and the pandemic. Some of it good information, some of it… not so much. The CDC is probably the best resource for accurate information and precautions you should be taking as a restaurant business.  It’s becoming very clear that the restaurant industry is feeling the effects of the pandemic. … Read More

Outsource Your Social Media… To Your Customers

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outsource your social media

You post invitations to your brunch. You post photos of your food. The photos look pretty good. You’re getting over 20 Likes on your Instagram posts and that feels like progress. But, aside from Likes, you’re not getting any engagement, you’re not really growing your audience, and it’s not moving the needle in your revenue. You’re not alone. Most businesses … Read More

The Power of Email Marketing for Restaurants

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email marketing for restaurants

If you are not using email marketing for your restaurant, you are missing out on a huge opportunity to nurture repeat business. Email is the absolute best way for restaurants to market their business—hands down. It’s a bold statement, but I stand behind it 100%. In terms of time, money, and resources, it is also the least expensive method with … Read More

Create Experiences to Grow Reputation & Revenue

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create experiences main image

More than ever, people are craving experiences and memories over things. This trend is driven by Millennials who are quickly becoming the largest demographic. “Acquisition of consumer goods sales are not growing at the same rate as experiential, making memories.” -David Portalatin, food industry advisor, NPD Group While dining out itself is an experience, Millennials, and Gen Z are largely … Read More

Instagram Success: 5 Steps for a Winning Restaurant Strategy

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Instagram Success Strategy for Restaurants

Right now, Instagram is my favorite social media platform for restaurants. It’s visual, it’s friendly (commenters skew way more to the positive), and it’s still fairly ‘unregulated’ (unlike Facebook which has bee seriously curtailed the reach of businesses).  In a previous post, I dropped 7 tips for maximizing social media for your restaurant. If you haven’t read that one, please … Read More

Maximize Social Media: 7 Action Items for Your Restaurant

Don CrosslandMarketing1 Comment

Maximize Social Media - 7 action items for your restaurant

Develop a social media strategy Like most things, your social media will be more successful if you don’t just start out willy-nilly posting anything and everything that comes to mind. Coming up with a strategy will help you be consistent and help you to understand what’s working and what’s not. When defining your social media strategy, the S.M.A.R.T. framework is … Read More